Privacy Policy

This Privacy Policy explains how The Hawthorne Group and its subsidiaries and affiliated companies ("The Hawthorne Group," "we," or "us") collect, use, and disclose information about you. This Privacy Policy applies when you use our websites and other online products and services, submit an application for one of our communities, contact our customer service team, engage with us on social media, or otherwise interact with us.

Privacy Policy Updates

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, may provide additional notice where required. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and available choices.

Collection of Information

We collect information you provide directly to us when you create an account, fill out forms, submit housing applications, request information, participate in promotions, communicate with our team, or otherwise interact with our services.

The information collected may include your name, email address, mailing address, phone number, employment information, references, and other information necessary to evaluate housing applications or provide requested services.

Information Collected Automatically

When you access or use our services, we automatically collect certain information, including device information, browser type, IP address, access times, pages viewed, links clicked, and information about your interactions with our websites and services.

We and our service providers may also use cookies, web beacons, and similar technologies to improve the user experience, analyze website usage, and support advertising and marketing activities.

Use of Information

We use collected information to process applications, schedule tours, provide resident services, process transactions, communicate with residents and prospects, improve our services, personalize user experiences, comply with legal obligations, and protect our business interests.

Sharing of Information

We may share personal information with vendors, service providers, consultants, affiliates, subsidiaries, legal advisors, and other parties that require access to such information to perform services on our behalf or as otherwise permitted by law.

We may also disclose information in response to legal requests, to protect our rights and property, during business transfers, mergers, acquisitions, or with your consent.

Advertising and Analytics

We use third-party analytics and advertising providers to better understand user interactions with our services and to deliver relevant content and advertisements. These providers may use cookies, pixels, device identifiers, and similar technologies to collect information about your activities online.

Your Choices

You may update certain account information at any time through your account settings or by contacting property management. You may also adjust browser settings to manage cookies and opt out of certain marketing communications by following the instructions included in those communications.

Cookies

Most web browsers accept cookies by default. You can modify your browser settings to remove or reject cookies; however, doing so may affect the availability and functionality of certain features of our services.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take appropriate steps to delete that information.

Third-Party Links

Our websites may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Security

We take reasonable measures to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no system can be guaranteed to be completely secure.

Notice to European Users

If you are located in the European Economic Area (EEA), you may have certain rights regarding your personal information under applicable data protection laws, including the right to access, correct, delete, or restrict processing of your personal data.

Questions

If you have any questions regarding this Privacy Policy, please contact us.

The Hawthorne Group
3135 S Richmond Street
Salt Lake City, UT 84106

This Privacy Policy was last updated: 2026-11-03 14:04:34 -0800

This Privacy Policy is effective as of: 2026-10-01 03:12:02 -0700